Senior Living Consulting
Marketing, Sales and Research

For over thirty years, senior living providers have relied upon RICKSTEPHAN & Associates for the marketing, sales, research, development and management of assisted living residences, continuing care retirement communities, and rehabilitation and nursing facilities.

RICKSTEPHAN & Associates delivers senior living communities comprehensive solutions that will:

• Increase and maintain occupancies to budgeted levels
• Market and sell new projects and expansion projects in existing communities
• Research the feasibility of marketplace preferences
• Provide the right answers when staff or management issues interfere with optimal business and service performance
• Reposition and re-brand existing communities and facilities
• Provide hospitality and customer service training
• Manage facilities on an interim or long term basis, maintaining economic efficiencies, quality assurance and regulatory compliance
• Recruiting for management level staff, such as sales and marketing directors, clinical liaisons, and accountants
• Sales training

Your senior living organization will thrive with RICKSTEPHAN & Associates' valuable short and long-term  strategies for healthy occupancy levels, a positive customer-focused culture  and excellent management / employee communications.

RICKSTEPHAN & Associates successfully serves not-for-profit and private sector senior living communities in our specialty service areas of Pennsylvania, New Jersey, Maryland,  Delaware, Washington, D.C., Virginia, New York, Ohio and the New England states and we have successfully helped clients nationally and internationally.

Have a question about promoting your services, closing a sale, or responding to “I’m not ready yet?" Just click on ASK THE EXPERTS and get a confidential response about assisted living consulting, CCRC consulting, senior living consulting, assisted living marketing, skilled nursing/rehab marketing, retirement living consulting, and our other services.  It’s FREE!

Stay ahead of changing state regulations! We help our clients in Pennsylvania successfully navigate the changing Pennsylvania assisted living and personal care home regulations.