A firm maxim in this business of serving seniors is that marketing, sales and management are inseparable. Each affects the other. While RICKSTEPHAN & Associates is concentrating on the marketing and sales efforts, we understand the impact of operational practices and issues. Advice in the management/operational area is a byproduct of the overall marketing and sales consultation.

RSA will:

• Provide solutions that lead to compatibility between management, marketing and operations.
• Analyze management practices and organization and create working solutions through new organizational design.
• Create and implement individualized results-oriented strategies and plans.
• Improve communication between corporate offices and individual facilities with systems and procedures that yield better operating performance and budgetary results.
• Recruiting for and screening of management level staff, such as sales and marketing directors, clinical liaisons, accountants.

Happy employees? Satisfied residents? If the answer is “no,” ASK THE EXPERTS!

Stay ahead of changing state regulations! We help our clients in Pennsylvania successfully navigate the changing Pennsylvania assisted living and personal care home regulations.